Fund Our Clients' Projects
Clients often turn to us for advice and referrals for funding their construction project. Depending on the nature of the project, our clients use different types of funding, including home equity lines of credit, construction loans, conventional renovation loans and Federally-backed loans, such as the 203K. Once we understand what kinds of renovation and construction lending products you focus on, we can refer you to our clients when you are a fit for their needs. We rely on our lending partners to deliver our clients the same level of professionalism, expertise and responsiveness that we expect from our internal New City team.
Feel Confident Making Referrals
We understand that referrals can be risky. Make a good one to a client or friend, and you're the hero who solved their problems. Make a bad one, and you've damaged your credibility.
At New City, referrals are the lifeblood of our business and we take them very seriously. Here's why you can feel confident referring your clients and friends to New City.
We have spent many years developing a detailed process that allows us to deliver great results and a smooth client experience. When people see our well-documented approach, they understand that they are working with an experienced company that will guide them smoothly from beginning to end.
Nationally, when remodeling customers are asked about what could have been improved about their client experience, the overwhelming answer is communication. So, we focus on communication at New City. During the project, we provide daily email updates, so you never have to wonder what's going on. We have a Construction Concierge who is always available to assist with answers to your questions, and we use a cloud-based, construction-management system, so your project information is available to you 24/7: schedule, plans, permits, selections and change orders.
Every construction project has unexpected elements. However, New City has innovated a process we call Proactive Discovery, which we use during planning to anticipate as many potential issues as possible. We have developed a 15-page project inventory to assess project requirements and risks. This helps us solve many project challenges in advance, so clients have fewer unpleasant surprises and delays during construction. This helps keep every project on schedule and on budget.
New City is a member of GuildQuality, a client satisfaction company that helps us understand how our clients feel about their experience with New City -- both during and after the process. GuildQuality independently surveys our clients and rates our performance. We use this objective feedback to continuously improve our process and our company.
Fund Our Development Projects
In addition to building projects for homeowners, New City also develops spec projects for sale. Often, we use commercial real estate loans as part of the capital structure. Get to know us, so we can understand when our upcoming development projects are a good match for your lending appetite and offerings.