What Our Clients Say about Working with Us

As a GuildQuality Guildmember, we rely on a third-party customer surveying company to help us deliver an exceptional customer experience.  Visit the GuildQuality site to see our public profile and reviews, and read more of what our clients say about us below.

New City Construction made our home renovation project an exciting process for us. Their professionalism, timely communication, and quality of work allowed us to focus on what was most important to us: realizing the completion of our finished home. Scott and Gary made the process enjoyable with their knowledge base and humor. Our referrals [of our friends to them] speak for the quality of their work.
— W.C., Silver Spring
New City spent a lot of time developing the plans and then went about making the dream come true. The professionalism of the New City team was exceptional. The project was extensive and we had some changes during the build, and the New City team handled them without a hitch. We have been living with the project for 2 years and the quality of the finished project remains excellent. I would highly recommend New City, and will definitely use them again on any project I might do.
— W.&K. K., Clarksville
We were very satisfied with the quality of the end product. Project management was also excellent. Jim Carlton was patient, understanding and provided excellent feedback and service throughout the project timeline. We were very pleased with the entire staff at New City Construction. Projects like this can create anxiety at times, the team at New City did an excellent job of keeping us grounded.
— M.&C. M., Bowie
I had a good working relationship with New City. Very pleased with the renovation. Communication between New City and client is very good. I was kept abreast of the progress of the renovation on a regular basis. Was offered cost-saving suggestions. I would definitely contact New City for another renovation project.
— M.D., Washington, DC
If you are doing a renovation project these guys will make you smile. Its difficult to do any renovation but they have a great reputation with their partners. So not only are you able to get the best from them you are also able to get the best from their reputation.
— N.S., Baltimore
Gary is an absolutely outstanding project manager. He was able to overcome a seemingly endless amount of obstacles our project presented.
— S.&M. A., Potomac
We were very pleased with the help during the design and the quality of the product that was used. New City Construction was very easy to work with.
— H.&A. H., Baltimore
I was most satisfied with Gary, the quality of his workmanship, and his communication. He was very responsive to my needs. He was superb.
— D.E., Takoma Park